Design

  • Going down?

    This was in a shopping mall elevator in Turku, Finland. Can you figure out how the buttons relate to where you need to go?!

  • Marks and Spencer self checkout

    This one has bugged me for a while. Seems like a disconnect between the software and the planning of the self-checkout terminal. Here’s what happens: You scan in your items You choose to pay (by card) You are asked to insert your card, so you move to the card reader and gaze at it… Meanwhile,…